about us
Care that feels personal because it truly is.
At MaiCare, we believe good care is never just about completing tasks. It is about trust, dignity, and genuine human connection. We provide personalised home and community support across Auckland, helping individuals live safely, comfortably, and confidently in their own homes.
Inviting someone into your home is a deeply personal decision and we honour that responsibility in everything we do.
Our Story
MaiCare is an Auckland-based home and community support service, founded by two sisters, who wanted to make a meaningful difference in the community.
Our story began in 2018, when our little brother experienced a serious accident. During his recovery, we saw first-hand what good care looks like, not only medical treatment, but the kindness, consistency, and reassurance that helped our family get through it.
That experience shaped why MaiCare exists today, with the goal of giving that same level of support back to others.
At MaiCare
Our Mission & Values
At MaiCare, our mission is to deliver personalised care that respects dignity, promotes independence, and builds lasting trust.
We believe support should feel human, not transactional. Every visit is guided by the values that shape how we work and how we connect with families.
Personalised & Respectful Care
We tailor every support plan to individual routines, preferences, and cultural values — always protecting dignity and independence.
Trust Through Consistency
Reliable support workers and clear communication help families feel confident, secure, and reassured over time.
Compassionate Human Connection
Beyond practical support, we bring warmth, empathy, and genuine presence to every visit.
Why Families Choose MaiCare
Families choose MaiCare because we combine professionalism with warmth.
We understand that arranging care can feel overwhelming. Our role is to guide you through the process and make each step simple and reassuring.
Our Commitment
We know that care is personal.
Our commitment is to show up with kindness, listen with empathy, and provide support that truly fits your life. Whether you need assistance for yourself or a loved one, MaiCare is here to help you feel safe, respected, and supported at home.
Contact Us
Register for support
We’re here to help—whether you’re enquiring for yourself or a loved one. Tell us what you need and we’ll be in touch to talk through next steps.